Presidential Van Lines LLC

DO NOT USE! They are scammers and unprofessional. They held my stuff hostage, charged way more than what I was quoted, broke several items and generally lied all through the move. I was told that they were a moving company and how bad brokers were and that's what they turned out to be. The company that delivered DEER TRUCKING from Edison, NJ were also scammers. Extremely unprofessional and downright lazy. They hired people off the street and didn't do the work themselves that I was made to pay extra for.

Move size: 2 Bedroom Home Service cost: $6000

I hired this company for an interstate move and regret doing so. There was no communication regarding the pick-up or delivery except by the drivers -- just before they showed up. The trucks are U-Haul trailers or plain box trucks that are filthy inside. Approximately 90% of my furniture arrived damaged in some way, an antique table is missing, AND the hardware to reassemble my furniture was not included with the delivery. When I called Presidential their only response was to "file a claim". I asked what I was supposed to do about my unassembled furniture all over the house -- "file a claim". A desk was demolished and the driver told me he tried to super glue it together before delivering it. He also told me he was a subcontractor. When I said I was not going to pay the balance because the job was not finished, they threatened to call the police on ME! The claim process is a joke because they change the rules when you dispute the offer. I provided a URL address for every item damaged, and they claimed weights were not shown. When I resubmitted with a photo of specs and the weights circled they came back and said the URLs had to be from Amazon or eBay. No where in the instructions is that information stated. And, I didn't buy my furniture from Amazon so why should I have to use that as a guide? Now my furniture looks like it came from Goodwill! I am amazed there are so many favorable reviews on here because that has certainly not been my experience. They are eager to take your money, pick up your precious belongings, then do with them as they wish without a care. When you file a claim, they are quick to point out what you, the customer, failed to do so that negates any responsibility on their part.

Don't play their game and be a victim!

Move size: 3 Bedroom Home Service cost: $5800

Moving services were used on 5/13/2023 for a move from New Jersey to Florida. Company picked up things and told me that it was being loaded onto a truck and it expected to be delivered in a few days. We had to wait over three fill weeks before getting our belongings. During the 3 weeks period called were placed to the company most of which were dodged & ignored. Once they finally had a delivery estimate there were other issues upon their arrival. Their moving team made damages to the refrigerator that was in the home during their moving process. Property walls and some of the furniture that were shipped with them were also damaged. The movers did not complete full scope of services that were paid for such as unassembling & assembling furniture. They had no regards for the items labeled fragile or breakable & stacked everything carelessly. Not ro mention they lost some items & despite asking for a claims for twice they are yet to provide one.

Move size: 4 Bedroom Home Service cost: $8000

Hired this company to move us from Lansdale, Pa to Grand Junction, Co. After taking almost a month to receive our belongings, over $5000 in items were missing/stolen including a high end desktop computer. They have tried to use every excuse under the sun to our missing items. Their offer was to pay 30 cents per pound for the missing items which might pay us $60 - $70. They also claim to be a full service moving company but they sub contracted our move out to other individuals that own a truck and don't even work for their company. Items arrived broken and even some soaking wet and water damaged. Do yourself a favor and look elsewhere for a moving company as this one is nothing but a scam.

Move size: 1 Bedroom Home Service cost: $4800

David and his guys are great! They were cautious moving my things and wrapped/packed everything very well with blankets and cellophane. These guys moved everything super-fast and with a positive attitude, even though it was sweltering that day (in the 90s). They also supplied wardrobe boxes for all my clothes at no charge, and the guys disassembled and reassembled all the items that would not fit through the door. I will be using Presidential Van Lines the next time I move.

Move size: 2 Bedroom Home Service cost: $4378

These three young men that moved me and did exceptionally well. They asked questions on what needed to be where. They were very manner able towards me. They had excellent humor among each other and were very motivated. I would recommend these guys again. Presidential Van Lines, your movers were fantastic. Unfortunately, I did not get their names, but they should be on the ticket. Once again, thank you, for being so professional and making this move easy and comfortable.

Move size: 2 Bedroom Home Service cost: $4256