MoveVocity

We started out working with what we thought was a wonderful caring company. And in 18 days a nightmare began.

Our son’s car wasn’t able to be shipped out in the time frame we were promised but they kept telling us it would. On Aug 28th 2023 (18 days after payment was taken) we cancelled our request. At that point we were basically treated like we didn’t matter at all and told to wait for a cancellation email. The email did come that stated a refund could take 7-15 business days. I’ve seen MoveVocity rebute reviews by saying “cars or motorcycles that are in hard to reach areas might not be picked up in a timely manner but we offer you a refund option. We live right off of the Interstate 5 freeway. We then hired Transport Masters who picked up our son’s car in 2 days after calling them. We then called MoveVocity every Tuesday from Sept 20th (the latest date for refund) until Oct 11th 2023, Mark always answered and always told us false information. WE NEVER RECEIVED OUR REFUND of $1,395. When MoveVocity stopped accepting our calls about the refund and added a voice message that they only accept refund questions via email that is when we contacted the fraudulent claim Dept of our financial institution. On Dec 8th 2023 (almost 4 months to the day) we were finally awarded our refund from OUR financial institution and they will now have to do the fight with MoveVocity. Complete scam of a business. BEWARE

Service cost: $1395