MAP Moving & Storage Inc

They were on time!!!! Super-fast and they took better care of my things than I would have if I had moved it myself. Very professional and nice guys. They made a really stressful day very easy. I am planning on calling them when I am ready to move again. Defiantly recommending these folks to everyone. Not a bad thing to say. They did everything they said they were going to. Called me before had told me what time they would be there. They called when they were almost there.

Move size: 3 Bedroom Home Service cost: $6940

I was sold on MAP Moving & Storage right after they provided me an estimate. Their quote was very low. The movers arrived on time and were properly equipped. I couldn’t believe how easily they carried my furniture. They didn't seem fazed by the stairs or the amount of work involved. Everything went smoothly and they were done within a very short time. They gave me my belongings back right on time. Nothing was broken or damaged. This company really employs the best movers ever.

Move size: 3 Bedroom Home Service cost: $6590

Last five years we used MAP Moving & Storage for the third time to relocate us to different states. At first I feared to move but because of my job it was needed to take the relocation services. From my first move they relieved my tension. Their movers are very professional, trained up and hard-working. They relocated us to our new destination smoothly just for last weekend. My whole family likes this company very much. You can also experience their awesome service and enjoy your upcoming moving.

Move size: 3 Bedroom Home Service cost: $6590

I had no communication from this company till I complained. John and his relatives showed up at 7:30 p.m. when he was to have showed up between 3 and 5. It took 3 of them 5 hrs. to load. He upped my price, telling me half was $4939 and that I would have to pay the other half upon delivery. He would not communicate with me after that, hanging up on me. I finally was able to reach the company when I called the broker company and involved them. It was going to take longer to deliver than I had been told. I involved the broker company and then had communication with this company. I don't have a complaint per se against the company, my complaint is about John. He rushed through explanations and I didn't understand. He indicated discrepancies with the broker company, saying I had more than their contract listed. The two items he specified were on the broker contract. When they arrived, they parked farther from my walkway than necessary and charged me saying it was more than 100 feet. It wasn't. John wanted me to pay $100 cash so he and his brother and nephew could get something to eat. He told me he needed some water, then he saw my pack of gatorade on the floor and grabbed one, asking if he could have it only after he helped himself. When I talked with him before my load was delivered he hung up on me. So I called the company. The broker company called John directly to find out why he raised the rate to $10,000 (in addition to the $2000 deposit I made with the broker) when both pickup and delivery were figured in. John was not the one delivering, they had someone else deliver. At this point I want to rate the delivering driver, Carlos Morales, the highest rating possible. He was so caring and efficient, and he was happy to give me good news about the cost. MAP, please recognize Carlos. He went beyond what he needed to do and was very respectful. Back to John: There were different things that indicated to me that he fully planned to scam me and get more money for himself because I am elderly. After I had called the company, after he had hung up on me, the night before my stuff was unloaded John called me twice, at night. First call he asked if my load had arrived. I simply told him that it was on its way and refused to talk to him longer. Within the next hour he called again, about 8:30 p.m. and asked me if I had been given the final price. I told him I had. He asked if it was lower. He sounded pretty worried. I refused to give him the information. I called MAP and told them everything about John, and they said they would check him out. I suspect he has done this before and who knows how many elderly people he had scammed. I told customer service that my stand is that if they don't lose John I will not recommend their company. No one should be keeping such an employee. I discovered upon delivery that the driver has access to the company account at the bank, and I suspect John planned to only deposit part of the money I gave him to the company and keep the rest for himself. After my visit with customer service and my experience with Carlos, I can say that I don't have a bad feeling about the company, but if they continue to retain drivers who scam they will lose good business. I was very nervous with three stout men in my home for 5 hours late on a Friday night and I had to ask my friend to stay with me while they were there. MAP, I gave a rating of 3 because of John. As an elderly lady, I don't deal well with scammers. Had someone better done pickup, my rating would be higher, but I have BP issues and it was severely affected through that stress. I do want to say how much I appreciate you stepping up and resolving the problem with a partial reimbursement. I also want to thank the lady in customer service. She was very kind.

Move size: 2 Bedroom Home Service cost: $5200

My move with MAP Moving & Storage was truly amazing. They moved me very quickly and smoothly. The men who came on the moving day were very efficient and skilled. They moved all of my belongings with care and they did not damage a single thing. At the new place, they had to park a little farther than expected, but they did not make an issue about it. They were very understanding and helpful. No damages in the end too! I really had a good time with this moving company. I will use them again and I will recommend them to all.

Move size: 3 Bedroom Home Service cost: $6590

I just recently had to relocate my two bedroom apartment into a bigger house 300 miles away. MAP Moving & Storage was recommended by a close friend that recently used their services. Their supervisor answered every question I had and was quick to follow up with my emails. They were always very easy to get in contact with and they made sure that all of my belongings were handled with care. This was my first big move so I was concerned and of course I had plenty of questions, but they were extremely attentive and made me feel comfortable. All my valuables were safely delivered and thanks to the moving team for such hard work and dedication.

Move size: 3 Bedroom Home Service cost: $5480

My move with MAP Moving & Storage was truly amazing. They moved me very quickly and smoothly. The men who came on the moving day were very efficient and skilled. They moved all of my belongings with care and they did not damage a single thing. At the new place, they had to park a little farther than expected, but they did not make an issue about it. They were very understanding and helpful. No damages in the end too! I really had a good time with this moving company. I will use them again and I will recommend them to all.

Move size: 3 Bedroom Home Service cost: $5669

I just recently had to relocate my two-bedroom apartment into a bigger house 300 miles away. MAP Moving & Storage was recommended by a close friend that recently used their services. Their supervisor answered every question I had and was quick to follow up with my emails. They were always very easy to get in contact with and they made sure that all of my belongings were handled with care. This was my first big move so I was concerned and of course I had plenty of questions, but they were extremely attentive and made me feel comfortable. All my valuables were safely delivered and thanks to the moving team for such hard work and dedication.

Move size: 3 Bedroom Home Service cost: $5569