Lucidos Discount Moving

Great job from my initial call to the owner to the time the movers pulled away when finished. Everything we agreed upon was fulfilled and done with care and efficiency.

- Arrived on time (actually slightly early so they could set up and start moving at the agreed start time).

- The guys were polite, very careful with our items and placed things where we asked.

- The owner checked in with me a few times throughout the day to make sure I was satisfied and informed. That is a rare thing!

Thanks again for making our moving day stress free.

Highly recommend!

Michael Pulinko

Kelly Geck.

Move size: 4 Bedroom Home Service cost: $325

If you are considering using Lucido's for your moving needs, CALL ANOTHER COMPANY. I should have seen all the warning signs, but hindsight is always 20/20. I first contacted this company on April 26,2016 to get an estimate for my upcoming move in July. I spoke with Steve, and he informed me that they only did flat rates and he would need to send someone out to my house to submit a bid.

After a couple weeks went by and I had not heard anything, I called Steve again. He explained that he was not sure why Rob (Estimator/Mover) had not set anything up yet. However, he would call and remind him. He did and Rob came out to my home.

When Rob came to my home, he walked through EVERY room. He saw everything that was going. We walked through the garage and even outside. Within a half hour of leaving my home, he submitted his flat rate bid. (see attached). I called and scheduled the move. (the bid was for 3 men). However, the payment had to be in cash. No credit cards, no checks, ONLY CASH. Weird but fine.

Moving day gets here and only 2 guys show up in an 18 foot truck. Almost immediately, Rob starts making comments on how he under bid this job and that I was getting such a great deal. After getting the first load on the truck, and over to the new house, Rob now started making comments about how his boss just told him he had a job scheduled after mine. I did not think much about it until they were almost done loading the second load. It was at this time that I was informed that they were not going to be able to fit the rest of my belongings in the second truck. I was also told that whatever they could not fit was my problem to worry about as they were not going to make a third trip.

I could not believe what I was hearing. I attempted to call Steve and my calls went unanswered and or ignored. It was at this point that I realized that the did not have me sign any paperwork and they insisted on cash. I told Rob that I was not giving him any payment without a receipt. He got belligerent and told me that he would just take the truck with all my stuff. It was only after I told him that I would call the police, that Steve finally contacted me. Steve told me that he would email me a receipt and that the guys would unload the truck and the move was over. He stated that he felt I got a good deal and the guys had to go do another job to do. He had no concern that they were leaving without my job being completed.

When unloading the truck the second time, they showed no regard for my belongings. Wardrobe boxes were upside down, boxes marked fragile had items stacked on top of them. Scratches on the furniture. Etc..

My wife and I hired movers so we would not have to do anything. That was not the case with this company. We have had to hire another company to finish the job that lucidos started. Hopefully this nightmare will soon be over. We have yet to hear back about the damages that occurred.

I can not urge you enough find another company. The lack of professionalism from the top to the bottom is undeniable.

Service cost: $550

Yesterday was great! Lucido's Discount Moving proved to be true to their word and advertising. I had a horrible experience with a moving company several years ago. I ended up with broken items, a 28 hour move (Troy to Auburn Hills) & paid 4x the original quote. Ugh! LUCIDO'S IS THE BEST!! On time. No extra charges. From start to finish: 5 hours. Nothing broken. The guys even helped with a few extra chores. Everyone was polite, professional. They are very hard workers. Next time I move, Lucido's will be called.

Service cost: $450

I called Steve Lucido around 4pm one afternoon on November 5th, 2014.   He was able to show up to my condo 3 hours later with 2 men ready to help me move.  Great service, great communication, great value, great company, and great owner.  Thanks Stevie-Boy! They took great care of my belongings and I will recommend them to anyone in the area! 
They took great care of my belongings and I will recommend them to anyone in the area! 
They took great care of my belongings and I will recommend them to anyone in the area! .

Service cost: $200

THIS was the worst moving company I ever used in life, the company came in the moring as scheduled. They look at my things an said where leaving to get a bigger truck. So I am thonking they are coming back so I'm getting things together they send me a text an said sorry they can't move. That was so unprofession a text. So mind you its my moving day an most companies nd to knor abt a move ahead of time an a lot of companies wr book. So this company put me in a tight situation, but I luck up an found a company to move me at the last min. I wouldn't wish what happen to me on anybody. Stay away very unprofessional, never will I go on Craig list for a moving company, after all that the man didn't pick up or respond to text. Someones probably would of hurt the doing that type a stuff. Because I was pass pissed,so to save wht I went thru go to a real company that's with the BBB.u may hv to pay more but its worth it.

Service cost: $300