Jake's Moving & Storage LLC

  I had a very bad experience with this company. We experienced, lateness ,unprofessionalism, no standard of care, lack of care in handling our furniture, damages to furniture and damages to the walls of our new house.  The problem was not as much with the low estimate (and indeed they gave me a low estimate although I had given them a comprehensive inventory)  as it was about the fact the movers were not real professional and damaged our goods. They did not put protective pads on furniture and banged them on the walls of the new house (which made holes and dents on walls) while transporting them. Their truck was a Uhaul truck that anyone can rent at the corner of the street, the truck broke, we stayed one entire hour waiting for the truck to be serviced by Uhaul. The furniture were damaged. My sofa ripped. The furniture were unproperly mounted, the sectional sofa, after they reassembled it, was wobbly,  and the bed not mounted properly, the mattress would not hold in place on wood slates and fell on floor.. My brand new wood floor was scratched.. etc the list of damages is long.  The 3 men were not professional movers. There was no real manager on duty, a man called Christian said he was the manager but he was inefficient and gave no clear directions to the crew. The sales woman ( lisa)  had told me they would protect my new floor in the new house by using pads, but the crew showed up with NO protective supplies at all. The manager was against taking apart furniture ( as obviously its a lot of work to dissasemble ) and instead they tried to get big furniture to go through the doors.. and of course it was not happening. Meanwhile they damaged the furniture when trying to do so.  Two shelves of library were lost, we never found them. I cannot describe everything it will be too long, but it was the worst move ever.  I wonder how those 5 stars were given in the past??  Clearly they had very unprofessional people who were at work that day, and NOT real movers . It seemed they had hired some random people who just went to pick a rental truck, and basically tried to get done as fast as possible but in the process damaged my belongings and my new house. We contacted them about those issues but they provided insufficient response, as they did not provide us with any sort of compensation for the damages caused to our furniture (although they clearly adverstised the furniture were covered by insurance)   Use at your own risks.. it may be cheaper than other companies,  but, believe me,  you may lose a lot more money than the price you were quoted for the move.

Service cost: $1670

John's moving team is simply superb! They worked to coordinate my schedule and the team arrived on time.  With their professionalism, they immediately start packing for me as soon as they arrived. It happened that I got so much stuff to move that they had to keep hard working for more than 10 hours to get the job done.  While myself was exhausted yet their team still kept the positive attitude and smiling face! Especially when a piece of my furniture was stuck in the elevator of my former residence, they secured it overnight there and made a separate trip to send it over to me! An excellent team with very impressive professional spirit. Five stars. Highly recommended!    .

Service cost: $3000

I hired Jake's Moving and Storage for my recent move.. and it was simply, one of the best choices I have ever made, in my adulthood life!! They came highly recommended by a good friend of my, so I was truly fortunate. Their price was fair, and reasonable. I was simply overwhelmed for the extra care, and attention to details demonstrate constantly throughout my entire move, by the wonderful and dedicated crew. Those guys..were the "Real Deal"! The movers were very pleasant to deal with, they came highly motivated, and got the Job done, within my estimated time frame..I have to admit, these guy are true professionals..they assembled my kids bunk-bed, and my Master Bedroom set at No Time!!Highly recommended, will definitely use them again on my next move!!

Service cost: $1900

I had a move that there was a couple of weeks difference between my pickup and delivery days. They were able to would around my schedule and store my stuff till the delivery date. When they picked up my items, they were quick and made sure all of my items were packed properly. When I received my delivery, once again they were quick to unload the truck and reassemble my furniture. All of the boxes I received and the items inside were just like how they were packed. Excellent work from them all.

Service cost: $3000

Our office was in a bind to find movers quickly to move office and delicate medical equipment. I found Jakes through a Google search and was immediately impressed with the responsiveness of the representative I spoke with. John understood my concerns, budget and  quick turn around time, we were able to get everything scheduled that day, Thursday, for a Monday morning move.   The team showed up early, packed quickly, wrapped our delicate equipment with care and got to the delivery location accross town before I did. We were thrilled with the entire experience and would use Jakes again. I will also be recommending them to anyone who needs movers!

Service cost: $600