Hawaiian Moving Pros

I was living in Houston, Texas and had to move to Hawaii on very short notice for nursing school , less than a weeks notice. I had never made an overseas move like this before and they made the move very smooth. Communication was great and they walked me through every step of the the moving process. I had a lot of stuff, I think roughly over 600square feet of stuff. All of my stuff made it good. They did tell me it could take up to 45 business days for my stuff to arrive, my stuff made it to Hawaii in 35 business days on less than a weeks notice. I would definitely recommend them and if I do move out of Hawaii someday I’ll definitely have them do my move again.

Move size: 1 Bedroom Home Service cost: $9808

From beginning to end I had a great experience with the company. I mostly worked with Chris and Miguel. They were amazing and helped throughout this entire process. Chris was great with answering all of my initial questions which infirm helped me choose the company. Miguel in particular was very helpful constantly keeping me updated on the movers, how long I could store my items FOR FREE, and when my packages would arrive. Tia was great at helping me understand the billing. Tyler was very helpful with reaching out to me after everything was completed to ask me how the move went and how they could improve. My boxes came within the time range that they said it would which was great! Some of my boxes were damaged when they arrived, but my actual things were still intact. I blame the boxes more than the movers and works recommended getting heavy duty boxes over standard boxes. Either way 10/10 would recommend this company. Thank you to everyone for your hard work!

Move size: Studio Service cost: $2556

We had the most excellent service when we moved from our home in Northern California to our new home in Kona, Hawaii. At both locations their crew was excellent in packing our furniture and then unpacking it. There were no flaws or damage and all pieces were accounted for. As our furniture moved from port to port we were kept informed by the customer service people. I had excellent communication with all of the staff and received a quick follow up to any inquiry I had. I highly recommend Hawaiian Moving Pros for this type of move.

Move size: 2 Bedroom Home Service cost: $5000

We used Hawaii moving pros from Bay Area to Maui recently. They were the only company I called that not only called me back but answered all my questions. Some places took weeks to get quote back. Everyone on both ends of move were polite helpful and considerate with our possessions. We plan to move the rest of our things in summer with Hawaii Moving pros. We were very happy with how smoothly it went from the Sales contact to guys doing the work placing furniture and boxes into each room.

Move size: 4+ Bedroom Home Service cost: $10000

I have recommended Hawaiian Moving Pros to friends and to my children. Some extensive comparison research for price and customer satisfaction did not yield a better price, and all of the customer reviews for all moving companies were fairly equal.

I called the Hawaiian Moving Pros and spoke with Mo. He was friendly yet professional, taking the time to explain their processes. I booked and was assigned James as my customer service representative. James was attentive and responsive. Refreshingly, James answered or returned my calls immediately every time I had a question. To speak with the same person, who understood the specifics of my move and needs, was a rare level service not experienced with any other company in recent memory. I was informed and comfortable with the entire process. Best of all, all of belongings were delivered in perfect condition ahead of schedule.

Move size: 2 Bedroom Home Service cost: $2550

I was very happy with the services we received from Hawaii Moving Pros. I was a little nervous seeing reviews about them not being responsive, but that was absolutely not the case for us. The team was communicative - leading up to the move, they called to check in to see if I had a moving date (I transferred with my company) every few weeks, and when it finally happened, they gave me regular updates while our stuff was in-transit.

Unfortunately, our things were shipped from Oahu to Long Beach, then Matson wouldn't release our items for over a month... finally HMP notified me they found out it was because Matson accidentally shipped our stuff BACK to Oahu, and then had to send it BACK to Long Beach. It was very frustrating, but I understood that this was no fault of HMP, and it was out of their hands. I still appreciated that they kept me in the loop about it as soon as they found out what was going on.

When our stuff finally arrived, a lot of the boxes were smashed (we used a combination of cardboard and plastic boxes), but all of the contents inside were intact. I mostly attribute the box damage to the THREE trips our stuff made across the Pacific Ocean, but I'm not upset because to me, that's just the price of having the stuff inside come safe and sound.

All in all, I would use HMP again, and I would recommend them to friends and family.

Move size: 1 Bedroom Home Service cost: $4092

We hired hawaii moving pros because they cold called us since we were getting quotes for moving to Hawaii. They offered which seemed a reasonable price since they would be doing the moving. Nevermind the pricing but the professionalism that was shown was absolutely egregious. One of the movers got into a fight with my neighbor after hitting my neighbors balcony with the truck. If you crash into someone's property you don't go fighting with thar person. The professional thing would have been to apologize and offer to fix it. It turned into a screaming match where the police were called, and the movers decided to pack up and leave with part of my items. They refused to move us because they got into a fight with my neighbor, after the mover antagonized her. We had to scramble to come to a resolution and had to make many calls to get the move done. No one cared about us, the movers claimed they were scared for their safety but really they didn't want to finish the job. It was super stressful they put me in a bad situation with my apartments and my neighbor then had the audacity to take our stuff and leave with no receipt of it! And to top it off no one will return our phone calls to speak to us about the situation.

Move size: 2 Bedroom Home Service cost: $4600

The whole moving team from start to finish was great. I never had any issues with getting in contact with anyone. Chris & Richard always kept me in the loop with my belongings & car. The movers when picking up made sure everything was barcoded and accounted for. I had A LOT! When the item were delivered, all boxes were in pretty good condition & accounted for. All movers in both ends were quick and efficient with loading and unloading. Only one thing broke but that was most likely because I didn't package it properly. Everything was even delivered 2 weeks earlier than what I was quoted which was amazing! The move got a little pricy with the costs of shipment and tips for all movers, but it was worth it when I received all my boxes. Make sure to tip your movers when they pick up and deliver! If I ever move again, I will for sure be hiring Hawaii Moving Pros for my next move inter-island or back to the main land.Mahalo!

Move size: Studio Service cost: $6000