Brightline Moving & Storage

The people at Brightline Moving and storage were very nice over the phone, but they keep moving you to a different person as the process goes on. When I got to the guy who gives you a rough estimate based on what you tell him over the phone, how high your stack of boxes is, how many bedrooms, how many beds and etc, the guy told me it would be about the same cost or a little less than using Uhaul. The bonus is that they come and load and move your items for you. I fell for what the guy said, so I signed up, had to make several large payments to several different people and let me tell you, it cost way more than Uhaul, I spent around 20,000 dollars to move from Arizona to Missouri, the persons that helped me from their company lied to me and were fast, smooth talkers. If I would have used Uhaul and hired some day labor on both ends it would have cost only about 5,500 dollars. To top it all off they charged me for a whole semi trailer when it was only half full, they started loading the already half full semi trailer before I had a chance to see the other half load that was already in there and like a fool I said wow, its already half full and gave them props for loading so fast, I was really amazed. I really felt like a fool on the other end in Missouri, the guys that delivered used a Hertz rental truck that was half the size of the long semi trailer that I paid for. The guys unloading in Missouri for us said that the guys name is Alex and he is know for ripping people off like he did to me. I can't rememer the name of Alex's company but the guy was a lieing cheat and had me sign and inital a long form with yellow and pink paper. This is iron clad and protects them, in other words once you sign up with the company and sign all these contracts with different sub contractors you are stuck and it does not matter how you complain, they got you by the you know whats. So if all this was not enough stuff to deal with, it took about over 2 months to get are items delivered on the other end in Missouri and plus they broke items, I guess the guy, Alex unloaded our items at his storage in Las Vegas, which is where where the final company that picked up our items had to get our items with their Hertz rental truck to deliver to us in Missouri. Why not just deliver our stuff to Missouri?? Anyway, I wrote all this so that hopefully it will save someone else all this grief. I will never use a moving company ever again and it was a very costly lesson, so don't make the same mistake because I know there are many other companies out there like Brightline moving and storage out there, Good Luck.

Move size: 4 Bedroom Home Service cost: $20000

Kelli M. Delaney has a long history in the moving industry of conning people out of tens of thousands of hard-earned dollars. She starts a moving company, cons people out of their money, and then destroys their property. When the negative reviews start rolling in, she simply creates a new company with a new name--and begins her con all over again. We were quoted $11,875.00 for our move. It ended up costing us $37,448.12 in cash, approximately $35,000 in destroyed furniture, several lost boxes of personal property, and endless frustration. Oh, and her employee Avi Rotem threatened my wife and friend with bodily harm, which we did report to the local sheriff. Do NOT do business with Kelli M. Delaney. You WILL regret it.

Move size: 4 Bedroom Home Service cost: $37448

I got lucky. Found a good, Reasonable moving company that didn’t try and pull the wool over my eyes and that had three of the best people working for them who moved my belongings. That’s three for three, which doesn’t happen too often here in TX. Movers were fast, courteous and incredibly caring about all of my belongings. It was a long day move From TX to OH, and they were so very hard-working and friendly on both ends. I cannot praise them enough. I would recommend them to anyone.

Move size: 2 Bedroom Home Service cost: $4628

At first I was really excited that I found a company that seemed "wonderful" and very nice when we booked our move! The first several people seemed very knowledgeable and nice. BUT, when they came for our belongings, the price doubled. Ok, I can deal with that. They told us to pick a delivery date, we did and then they delivered 2 weeks late and they lost our Craftmatic adjustable base!!! The largest item, LOST and then they stopped talking to us. BEWARE that you are not having Brightline as your moving company, they have smaller moving companies and they are not reliable. We also had 2 end tables totally ruined. Claims? Ya right, they're not going to make anything right. I will never hire movers again!! We moved from MA to FL and it took over 30 days for them to deliver our belongings and they lost the most important piece. PLUS , Our brand new mattress that I paid 20 for a mattress cover, had water damage!! They do NOT care for your belongings, do it yourself, you're better off!

Move size: 1 Bedroom Home Service cost: $3500

Hardworking movers! Highly recommended! Received a fast response to my quote request, and they offered the best rate in the area. We had a lot of fragile, heavy, custom-made furniture/items that were wrapped and packed very nicely to prevent damage during the move. Drop off was a breeze. They placed beds, furniture in their respective rooms and assembled everything back together for us. They moved a 2/2 - 2nd level apartment to a single-story home in 6 hours. Amazing. Will definitely use Brightline Moving in the future!

Move size: 2 Bedroom Home Service cost: $4785

There are certain things you want in a move. First, being punctual. It's no good waiting around for the moving company to get there; these guys were right on time. Second, especially if it's by the hour, quick service. These guys moved quickly and did not waste any time. It's like they were playing a game; how quickly can we move this stuff. But it does no good to be fast if you break many things. Nothing broken, bent, dinged; these guys took care of the property. And of course, you want a reasonable price. While no move will be cheap, the time and effort it saves are well worth the price. If you got to move, get a mover. If you get a mover, I recommend Brightline Moving & Storage.

Move size: 2 Bedroom Home Service cost: $5021

Just had a successful move from IN to MO. David and John took care of us and seamless the process. Professional, punctual, and efficient - they worked hard despite the heat. We had already boxed, wrapped, and padded most of our stuff, but they helped us by disassembling and protecting the furniture, and they were gentle with our items. They also reassembled and arranged the furniture we desired in the new place, which we greatly appreciated. Brightline Moving prices are competitive compared to other companies, and we had a hood experience. I highly recommend them for an interstate move.

Move size: 2 Bedroom Home Service cost: $4578