Allied Transportation Group LLC

We are now on the 31st on a move that was supposed to happen in 7 to 15 days from Illinois to New York.

I was leaving a domestic situation And needed to be out ASAP! Allied quickly got on the phone with me and made me feel secure. They took the full initial payment of over $1000 and picked up my items July 21 with a second full payment of over$1000. EASY MOVERS, the next mess of a company they contract with to actually move your stuff showed up with someone else’s belongings last Friday. The company didn’t even notice it wasn’t mine; we had to tell them. Makes me wonder, who has my stuff? Now, no one responds to my emails. When I text, the dispatcher basically says there’s nothing she can do and the owners do not speak to customers. When I told her I was going to call the police she said to do whatever I want and that I’m just going to have to wait. They are rude, condescending, and completely devoid of any emotion. If I wasn’t in the situation I was in I would have read the reviews and noticed that this company either gets one star or five stars. That in itself is sketchy and I would not trust any five star ratings . I’m sure the owners children are giving those five star ratings or any politician they may have links with. No legitimate company would be allowed to run such a scamming business unless they had high influences on their side. WORST EXPERIENCE OF MY LIFE! I’ll keep you posted to see if my stuff ever arrives.

Read more at: https://www.mymovingreviews.com/write-a-review/step-1

Move size: 2 Bedroom Home Service cost: $4250

This review is very long, but please read our whole story so you don’t make the same mistake we did by hiring Allied Transport Group or their contracted movers.

My wife and I contracted Allied Transport Group for a move from Denver to Atlanta in May 2022. It was us, our 2 young children and dog. We just had enough money saved for the move and were deciding between rental trucks, container systems, or hiring movers as we hadn’t done this before. I got a call from Marc Sakkinen at Allied Transport Group, based out of West Palm Beach, FL. I told him our budget and he quoted me an estimate that was right at our budget and said they were full service and would also pack out our house. We had concerns about hiring movers but Marc calmed them by saying most of their movers are W2 employees, they were not brokers and did the moving themselves, had a less than 1% rate of losing items, had the standard protection of $0.60/lb fee paid if items were damaged, and would give us 1 weeks’ notice ahead of our actual pick-up date so we could plan ahead. Because of the kids we thought it would be easier to hire movers that would pack out our house and signed a contract.

That is NOT WHAT HAPPENED. Marc grossly underquoted our estimate and it cost us about $2500 more than originally quoted/budgeted (not because we added a bunch more stuff, but because he quoted us low/left stuff off), brokered a deal with a local moving company called Mile High Van Lines or Front Door Moving (They have 2 different names they go by and are based in Denver), and picked up our items on 2 different days, throwing our travel schedule off. The local movers only called us the day before showing up and promised they’d be there at 9am the next day (actually showed up at 3pm). On our delivery in Atlanta, they delivered that on 2 different days as well. The first delivery day was good (they delivered boxes to the rooms they went to, put furniture together, ect), but the 2nd delivery day was VERY BAD. They put everything in 1 room, would not take the washer and dryer upstairs (Daniel Summers in Customer Service at Allied promised they would ahead of pick up) and did not put the newly delivered furniture together. I called Mile High Van Line’s customer service and they said they would send people back to put things together, put boxes where they go, and put the washer and dryer upstairs. After 2 weeks of that not happening and them avoiding me, I gave up and hired someone off Thumbtack to move the washer and dryer upstairs and we took care of the rest ourselves.

Once I noticed missing and damaged stuff, I reached out to Daniel at Allied to ask about that process. He said I had 90 days to file a claim. I filed the claim on the 90th day and submitted a detailed report with pictures and weight of each item that was damaged or missing (including dried flowers from my wife’s headband from our wedding). I never heard back. I had to follow up several times and finally got Daniel on the phone. He then said I had to deal with the local movers (Mile High Van Lines or Front Door Moving). I did that and they said Allied dealt with it. After getting bounced back and forth for a few weeks, Daniel said he didn’t know if our claim would get processed because I filed it on the 90th day. After that I was never able to reach anyone at Allied via phone, email or text to get our lost items replaced and money for damaged items. It seems like they and their network of brokered movers are not reliable and not trustworthy. If you choose to hire them, just be ok with paying more than you were quoted, them not doing what they are contracted to do, some stuff getting lost or broken and those items not being replaced, or money being issued for them. If you’re NOT ok with those risks, then DON’T hire them and DON’T think your experience will be any different than ours.

**Sidenote, MHVL’s crew boss also mentioned he’d done several jobs where the customer had been grossly underquoted by Marc Sakkinen.**

Move size: 3 Bedroom Home Service cost: $7500

Worst experience.

Let's start with the day before moving. I'm called the day before the move and given a time. I am told over and over again this will be a turn around move so I must be in the new location within 24 hours.

Moving day. I am told movers are coming 10am-noon. Movers show up at 4:39, movers don't finish packing until 9pm. At what point I'm told I was under quoted and will be charged an extra 3700.

The next day I'm told it's not longer a turn around move and will be a week.

There days later I get a phone call saying "opps" we messed up and the truck is almost to you. But because the company messed up and did not pre plan my payment I now have to pay 3700 cash to get my things.

Damages.

List of things damaged .

1. Floors in the home I was moving out of

2. Door of my new home

3. Baby's crib

4. Wooden dog crate

5. Living room sofa

6. Dining room chair

7. Recliner

8. Baby dresser

9. Boxes, so many boxes.

10. Kitchen table

11. Bar stools

I have attached photos of a few things.

I recommend to find ANY other company. Literally anyone.

Move size: 3 Bedroom Home Service cost: $9100

This move occurred in December 2021. It has taken us a long time to get the small amount of $$ back even after involving CSI-a recommended federal organization.

10/29/21-original cost of $6050.00 was given to us by Joe Ryan at Allied Transportation Group and we gave a deposit of @2072.52 on that date. The binding estimate fee at that time was $2630. On 11/26 my husband was notified of an increase and gave an additional $1512.00. On pick-up day we paid $2008.11 in a check and also gave $1000. in cash to Saul from Northern Elite Van Lines (NEVL). NEVL was secured by Allied Transportation. The movers backed their truck into our mailbox loosening it-my husband yelled for the driver to stop, we had some damage to our miniblinds in the master bedroom and a ceiling fan in the one bedroom that my husband fixed, and the pull chain was broken in pieces. Their truck battery died and they needed to wait 2 hours for the backup truck that we were assured would be ready in case all of our belongings did not fit in the first truck.

They were there until midnight. At that time we were given a document stating the balance at delivery would be $3008.11. 11/29/21-Jennifer Veltri telephoned us and stated we owed more money -told us the binding estimate increased by $4142. She stated we owed an additional $6445.73 cash due on delivery. She stated this was all because of our signed contract with Allied Transportation Group-she blamed the increase on the broker. She stated she would send us this paperwork, but we never received it On 12/1 we talked to a "James" from Allied Transportation about what NEVL told us of the drastic increase including the binding fee and he stated she could not do that. He stated he was getting messages for Joe Ryan who was off, he told us he

would call NEVL and get back to us-he never did. On 12/2 message was left for Joe Ryan without a response on the office phone and cell. Additionally, we asked numerous times from Allied Transportations to see the signed documents, and the agreements and they kept sending us a link that none of us were able to open. NEVL paperwork is very difficult to read, and they left no paperwork with us-we took pictures of it before they left. We never experienced such a heart-retching move as this and we used 2 moving companies previously. What started as $6050 ended up costing us $13,038.36. We also had many items damaged.

We filed a claim with CSI and received $312 from NEVL and that was after we called again about the money!!!! Many items were damaged, and Allied Transportation would not get back to us.

If I could give zero stars I would and NEVL does not even have an area to leave a review-it only posts positive reviews.

Stay away from NEVL also known as Wrap and Tag Movers out of New Jersey. Also, the drastic price increase was after all our belongings were on their trucks.

Move size: 4 Bedroom Home Service cost: $13038

The initial process was smooth, quote for a a three bedroom home was between $6500 and $7500 for an approximate 1187 mile and 11 days travel. The week prior to moving I was contacted by Adrienne “Quality Assurance Manager at allied transportation . Adrienne quoted a new price over the phone of $16,000 for transportation costs (2.5 times the initial quote) at which time she told me the dramatic increase was a result of my vast good and my fraudulent under estimation.

I was told nonsense, such as I didn’t inform them that my beds had a box spring and mattress, she even mentioned the beds did not show up on the quote with a headboard or footboard either. I chuckled and said “don’t most beds have box springs and mattress? I initially told Joe (initial quote) that two beds were

Adjustable and the third bed was a traditional box/mattress.

I explained the enormous increase appears predatory in nature and politely declined future services in writing at (support@alliedtransportgroup.com ) and even tried complain about the quote and Adrienne’s extremely hateful, vulgar and unprofessional conversation towards me. I explained that she (Adrienne ) didn’t have to make it personal, however she was angry and hateful saying she had done nothing wrong and immediately hung up the phone after refusing to give me anyone’s name or phone number whom she is accountable.

I would have been willing to work with someone else, just not Adrienne, she is a very angry person with contempt and hate towards other(s) ME.

I unfortunately had to dispute the charges (deposit) based on the deceptive quote a week prior to scheduled service(s).

I’m not unreasonable and understand the reason for a quote range in pricing. The initial quote was pretty much what industry standards dictates, as I had received several other quotes similar in pricing,one higher and one lower. I also understand the recent cost (increase) in diesel fuel as one reason for a potential increase in costs.

I unfortunately had to hire a different company to move my household good as the costs were not what was initially quoted. Again, the new moving company quotes was very similar allied transportation.

I welcome any contact from Allied Transportation Executive Staff regarding this unfortunate loss in business opportunity.

Respectfully, Leonard

Move size: 3 Bedroom Home Service cost: $7500

I contacted AGT in Sept for a move to be done in Nov. Was in contact several times and a final before the move. Each time I spoke with someone the cost went up! The "final" before move I had eliminated several large items, especially 2 shelving units that were 70 inches tall, 24 inches deep and 48 inches wide, I'd think they would take up a lot of volume, there were several other things, to many to list here. I added 23 boxes. Told her the total number of boxes, all the sizes (only things I added). I was told cost went up. They told me they were going to pick up & store for # weeks in climate controlled building. They did no pick up on date I needed as agreed. They did not do the pick up, and then another $7000 was charged!!!! Then the truck that had been sent wasn't big enough and I had leave things. So a quote of $8000+ became $15000+ for a 700 mile move. Stuff arrived scratched, gouged and dented, broke iron wheel on a cabinet, leather strap on trunk , boxes were soaking wet, I did not receive 2 tool bags, a step ladder, a box of paint brushes/supplies, 4 ft level and lastly freshly upholstered chair was soaking wet!!! Was someone setting new household and needed these??? Most of furniture is antique or vintage so can't be replaced or easily repaired. Very sad, I have moved 7 times in recent years had a canning jar broken and a gouge ( that was pointed out to me not put in garage hoping I wouldn't notice) on a footboard, not having every piece of furniture damaged and things just disappear. Also was stored in climate controlled area. I had to move for medical reasons and feel like I should have just taken my chances with medical. Oh yeah I'm a retired widow just lost my husband. So did they see coming and took advantage of the stress I was under?? I have lost faith and trust in the moving industry - I know the last couple years have been a " gravy train" with everyone moving but they need to remember this won't always be the case and people have long memories about wrongs that have been done. As for me I am telling everyone I know about my experience so hopefully they will be extremely careful when they are moving. I know a lot of people being in customer service for a couple large reputable companies that work across the US. So bottom line is my binding estimate almost doubled after adding 23 boxes and eliminating a ton of things, being an accountant ( wish I was a lawyer) not sure how that adds up. Never use this company, so sorry I was not better at vetting them!

Move size: 1 Bedroom Home Service cost: $14541

Allied contacted me from an online quote request. First thing I said was "I do not want an 18-wheeler and needed the move done on Saturday." After setting up, verifying, even paying ($1733 deposit) they messed up the whole move, lied and scheduled me on a Sunday and then want to say it's my fault. They blew my phone up to take my money, but no one contacted me when it was time to move. HORRIBLE! I will never deal with them again, nor recommend them. They don't want to refund my money yet want to act as if it's my fault. I called, texted, and email 3 different numbers from them yet no one answered. Yet, dispatch called left a message that I was scheduled for Saturday between 4-5pm. Then later called and said 5-7pm. (no other contact in between this time). 7:30pm still didn't hear from anyone, after calling, texting, emailing. Finally at 9pm Joe calls and says he just got my text and the driver is 15mins away. Well! I'm not getting back out at this time. Then 9:55pm the driver calls and says they're at the location and can be done in 1 an hour, well! I am not coming out at 10pm to do move and it's only me....the driver even said he would come and pick me up.....(really)....I'm like just CANCEL the entire move, this is crazy, I want a refund! They constantly called my phone until 10:30pm on Saturday then started again at 6:00am. on Sunday. This is UNREAL...and you tell me I can't get my money back??? I cancelled the move. I don't need this headach

Move size: 3 Bedroom Home Service cost: $3643